Comprehensive Maintenance Solutions for Your Business Continuity

An annual maintenance contract is an agreement between a company and a provider that sets expectations for the ongoing maintenance of machinery or property. The annual maintenance contract ensures that the service provider will repair or replace equipment or products to the customer either when they are not functioning or as otherwise agreed between the two so as to minimize the consequent impact on downtime or irregularities in ensuring business continuity.

Annual maintenance services can apply to buildings, landscaping, computers, machinery, technically-enhanced furniture, and any other technology or business systems that require post-purchase service and maintenance. In specific industries, AMCs are certainly more prevalent than others. For instance: manufacturing, food service providers, healthcare, and retail have more annual maintenance needs than, say, an office.